In our effort to make Bunnyberry.com the premiere destination for baby gifts, feedback from our customers is essential. After you receive your gift, please drop us a line (and even a photo of the baby & gift giver) at firstname.lastname@example.org and let us know how we're doing. Here's what just a few of our valued customers have had to say…
Hello, I wanted to send an email to you in regards to one of your customer service representatives, Deanna. She called me to inform me that my order from your company would be shipping soon (Cotton Tale Girly lamp and shade). I wanted to let you know that I greatly appreciate her taking the time to do that. Most companies just send emails or sometimes don't send anything at all. It was very nice that she took the time to call me and inform me of some information regarding my order. She was very informative, was able to answer all of my questions, was extremely helpful, and very sweet. I wish there were more customer service representatives like her. If your company does anything for their employees such as awards, raises, etc. I strongly suggest that she receive something. At the very least, please give her a pat on the back for a job well done. Respectfully,
—Jennifer C, 4.21.12
I just reviewed my crib bedding was blown away. The quality, style exceeded my expectations; the photo does not do the bedding justice. Considering it was an 8 piece set with all the goodies, it was very affordable, The minky faux rabbit blanket is to die for! I want one of my own!
—Sarah B., California
I just wanted to take a moment and say 'Thank You'. Your customer service is amazing. Thank you for the personal phone call regarding my order and my delivery date. I'm looking forward to receiving the swatches! Thank you again!!!!
—Jennifer L., South Carolina
I had the best experience today when I called BunnyBerry! I talked to Deanna and she was so wonderful, she went above and beyond to make sure that I had everything that I needed for my daughters New baby Girl that will be here in Jan. So if you want to make your shopping experience the best then call Deanna and experience the most Exceptional Customer Service ever. Thank you so much again, and have a lovely day !!
I am writing to let you know that I just received my Pink Pixie Set through FedEx today and it is beautiful!!!! It is exactly what I wanted for our newest addition. Thank you so much for making this available to us, not being able to find this in stock ANYWHERE, and for helping us in the process of getting our nursery ready for the new baby!!!! Thank you again and I hope you have a great day!! I know I will!!!!!
—Sara H., Louisiana
I just wanted to drop you a line and tell you that I got my bag today and I am IN LOVE!! It's everything I expected and more - great size, super cute, love the inside design of the bag, and there's lots of little pockets that I'm sure I'll find extremely useful once the time comes - and honestly, I feel like I could even use it for a purse if I wanted to......especially because I'm thinking I might have to have a couple of diaper bags now that I've seen the quality of what you have to offer! Anyways, thanks again and I'll be sure to recommend you to anyone I can think of, people need to know how awesome and reasonably priced your stuff is! :) I'm sure I'll be submitting another order in the near future - take care!!
—Jill, Alberta, Canada
I have to tell you that you guys have been an absolute pleasure to deal with. When I first came across your website, I hadn't ever heard of you so I was a little nervous but I am truly glad that I ordered from you. I will continue to order from Bunnyberry in the future and will certainly recommend your site to others. Thank you so much for being so attentive and responsive to your customers...it's really great to deal with a company and it's employees that are all so wonderful!
—Jessica B., Florida
Thank you very much for getting my order to me so fast! I was able to finish a diaper cake that I'm giving my sister for her shower gift and the washcloths were my finishing touch. They are great. Thank you again!
Thank you for taking the time to keep me updated on the status of my order, as I know you all are busy with other customers. I just wanted to say it really means alot to me that this little mix up was taken care of so quickly and because of the fast and personal interaction, and overly kind customer service I will still make purchases from you all and would still Definitely Recommend your company to my family and friends! Me and baby Jack can't wait for our crib bedding! Again, thank you for resolving this with so much care! You all have a blessed day!
Thank you so much for keeping me updated! I really appreciate the wonderful communication I've received from you company thus far! It makes me extremely happy that I decided to place my order with you! I can't wait to get my beautiful new bag!!!!!
I wanted to take this time to say how much I appreciate all that you have done to make me a satisfied customer! You have been so helpful over these last few months. Thanks again for the superb customer service I received from you and the rest of the BunnyBerry staff. I look forward to doing business with you in the future, and I will certainly recommend your store to family and friends!
My crib set was on backorder when purchased. They called to let me know immediately in case I didn't want to wait. They kept me updated with e-mails and were always courteous and helpful when I called with questions. I would definitely buy from them again.
Fastest order I've ever had - I ordered late, three days before mother's day and it still showed up on time. I would most definitely order from here again, especially if I was in a hurry.
—Amy, New England
Fantastic job helping me out with a manufacture's problem. Thanks.
Bunny Berry contacted me to notify my that the item was going to be delayed b/c of being out of stock. Item arrived at rescheduled date and they are a great product.
I received my ladybug finger puppet book by the date promised and it was packaged well. It is extremely cute, and will make a nice edition to a baby shower gift I am giving. : )
—Debra, New York
Bunny Berry is an Excellent seller. Product of quality with fair price, perfect delivery time, faster than agreed. I recommend over and over again.
I love our baby book.Best buy ever! My little one loves it and it was. Well package and I didn't have any problems with the shipping. I would recommend this product and I would order again and again.
My name is Courtney R. and I recently received a gift of about 30
Fuzzi Bunz diapers from your store. However, they were too tight on
my son, who has a rare skin disease. I contacted Amanda who works for
you (I hope there aren't two Amandas because I didn't get her last
name). She was probably the most pleasant person that I have ever
dealt with in Customer Service. She was patient with me in deciding
how I wanted to exchange them, was very helpful with telling me how to
return the diapers, and overall, she was just extremely nice and
overly helpful. I am not one to usually take the time to write a
letter like this, as I hardly have time to do anything with my sick
child. But over the past year, I have dealt with MANY MANY people in
Customer Service with my son being sick and have never come across
someone as good and as friendly as your employee Amanda. It was very
refreshing! Thank you so much for your time in reading this and I
hope you will take the time to recognize her for her great work.
— Courtney R.
I splurged when I bought the Magic Garden Bedding Set for my baby boy, and I'm glad I did. It is of the highest quality--gorgeous looking and beautifully soft. I also washed it on gentle in my washing machine and it washed up great--no fading or major wrinkling. I really love this set! I am also very pleased with your company's shipping time (very fast) and communication. Thank you--Iwould definitely recommend you to others!
— Laura M.
I’m very pleased with my purchase. I’ve been shopping for weeks and weeks trying to find a memory book for my baby and, believe me, I’ve been to so many stores and web sites that I was starting to give up on ever finding the one that I’d actually like. So thanks to BunnyburyBaby, I found a book that I’m so happy with. Thank you again!
— Oksana V.
Las Vegas, NV
Thanks for the follow up! I just wanted to let you know that I didn't have
any problems with my order. It was very easy and the selection was great! It made it very easy for me to place an order and send it directly to my nephew in Florida. Thanks again!!
— Elizabeth B.
I had a great experience shopping with you. The JJ Cole Blanket I purchased was the cheapest I could find online even with shipping cost included. The item arrived in good condition and within the time frame you said it would. I am a very happy customer. Thank you.
— Florence F.
I was so pleased with the selection from your website and thrilled at how quickly I got my order. You had such a tremendous selection of SwaddleDesigns products that I am sure that I will be shopping your site in the very near future. Thank you for creating such an easy to navigate website.
— Michelle O.
Park City, Utah
My purchasing experience was great. I got exactly what I ordered and in a timely manner. Your selection was extensive and well-priced. Thanks!
— Deborah B.
It was difficult to decide what to purchase because you had so many awesome items to choose from. I will definitely use you in the future. The items looked so cute. I looked at many different websites and yours, I felt, had the best looking items to choose from overall. Thank you.
— Jolie D.
I was very pleased with the Banana Fish product and the shipping was faster than expected.
— Karla S.
Everything was wonderful...extremely pleased with your service and product!
— Kathy B.
I was very happy with my order. I did a search online for baby memory boxes and your website was one of the first hits I saw. The purchase matched my expectations and was delivered on time and correctly. In addition, I was pleased with the website and found it easy to navigate.
— Kerri A.
Greenwood Village, CO
I actually purchased three blankets and was very pleased. I had been looking for something special for my new granddaughter and the organic swaddling blanket was perfect. I think this will be used as her special blanky! I saved your web site in my favorites and will order again in the future! Thank you.
— Joan S.
I just received the photo album I ordered and I wanted to let you know how impressed I am at how quickly you processed my order. I was so surprised when it arrived today since I just ordered it last week. Your site is wonderful and I look forward to purchasing more products from you.
— Michelle E.
Los Angeles, CA
The service was great and the products fabulous!
— Trish H.
A quick note to say I LOVED the gift I received from my friend Susan. She sent me a beautiful baby blanket which I received the other day. What I love is that it's not pink!!!
— Nin G.
Thank you. My shopping experience went smoothly and I understand the gift is wonderful. I would try you again!
— Peggy M.
It was a very easy and pleasant shopping experience. I found your store by googling preemie clothes and it was super easy to navigate your site. Excellent selection–it was easy to find things. Prices reasonable. Checkout was easy. Shipping was very fast. And most importantly, my friend loved the 2 items I got for her daughter. She was very touched and excited to have something to celebrate the very early arrival of her daughter. Thanks very much.
— Kimball M.
I just received a gift from BunnyburyBaby.com—a darling hooded towel set for my baby boy and the cutest pair of Robeez shoes with sharks on them. I then went to check out the website and found it to be a wonderful site with all sorts of goodies. Your diaper bag selection is phenomenal and I especially loved the Fleurville Escape Pods.
— Jeanne P.
San Antonio, TX
Thank you so much for sending the Baby Princess Keepsake Chest so promptly. It is a gift for my 4th grandchild. It is beautiful. I didnt realize the drawers were that big. The colors and decorations are perfect. I can’t wait to give it to her. Your phone representative was so pleasant and helpful when I called to place my order. I appreciated that so much.
— Norma R.
Thank you for the wonderful products! I have ordered several times from your site and have been very pleased. I love the organic products that are offered. I also love the SwaddleDesigns blankets and burpies and the colors they come in. I recently ordered Lollie Monkey by Blabla and I love her. I appreciate that she was made by ladies in Peru and your commitment to Fair Trade. My purchase was just as I expected, the service was fast and accurate. I love the selections and find the site easy to use.
— Jeannine M.
I just wanted to let you know that I’m very happy with my order! I got the Comfy Cozy Bear, and it’s adorable. I was very pleased with the service and I received my order in just a few days, even though I only requested standard shipping.
— Paige H.